Friday, March 19, 2010

A new take on what drives us

We read a lot of books and information these days - there is so much out there that it's hard not to collapse under a pile of facts, research and interesting commentary! But now and again, we read something that really makes us think.

The interest in 'motivation' has been constant but the real research started 40-50 years ago. Of course who wouldn't want to know, 'Why do people do what they do?'. With Wellness Coaching Australia, I work in the corporate sector and also in the fitness industry and the question of what motivates people is of paramount importance but for slightly different reasons. In the corporate world, more effectively and with greater satisfaction? In the health and fitness industries we want to know how we can help people find their motivation to change behaviours that are not working for them and adopt new behaviours that might work better?

Daniel Pink, in his latest book 'Drive' suggests that there are really only three things that motivate us (once our most basic needs for food, safety and shelter are met). These are:

1. Autonomy - the desire to direct our own lives
2. Mastery - the desire to continually improve at some thing that matters, and
3. Purpose - the desire to do things in service of something larger than ourselves

He also suggests that the traditional approach of the corporate world to use monetary incentives as a way of getting people to work harder can actually be detrimental to their performance. Not only will it not inspire people to strive for bigger goals, but it can destroy their enjoyment of the task and result in poorer performance!

In the health and fitness industry, are we right in assuming that the desire to look and feel better are the main motivators for people to make change in their habits? Perhaps not.

The interesting part of coaching is that we dig deeper to find the more complex and significant reasons why people want to change or move forward. When someone loses weight for example, and we ask what this was like for them, we will quickly hear comments such as 'life changing', 'I feel I have control over my life for the first time', 'I have a new purpose in my days and am about to change my career'. Losing weight can be transformational in more ways than a reflection in the mirror. Good coaches will help their clients tap into these possibilities, before they begin, to help create the motivation to stick to a plan.

And in the corporate world, with work becoming so much more creative and conceptual and the rise of the not-for-profit organizations, we really need to re-think the role that financial rewards play in undermining employees 'inner drive' to work because they enjoy it. There are better ways of encouraging your team to succeed.

This is not a new concept but Pink speaks out against the traditional view and advises his readers to go on a journey of discovery and throw out the 'carrot and stick' method of encouragement. This supports everything that the coaching model stands for which is about helping people take control of their lives, to strive for something that is important to them and to understand why it is important to them. Whether you are in the corporate world with a team of people who you lead to perform, or you are a trainer or club owner with the responsibility of delivering change programs that work you cannot afford to stick to an approach that is outdated but instead need to learn how to uncover people's inner motivation. The smarter operators are already re-thinking their system of 'encouragement'.

1 comment:

  1. Fiona your article highlights so well the great challenge of coaching: constantly rethinking our system of encouragement. Your blog contributions certainly challenge us all to do this.

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